Contact Information

We’re here to help. If you have any questions about your order, our products, shipping, or our policies, please don’t hesitate to get in touch.

Customer Support

• 📧 Email: support@activefixshop.com

• Please include your order number and a brief description of your enquiry to help us assist you as quickly as possible.

Response Time

• We aim to respond to all enquiries within 24–48 business hours. Response times may be slightly longer during peak periods.

Business Hours

• Monday – Saturday

• 9:00 AM – 7:00 PM (GMT)

Before Contacting Us

For faster assistance, we recommend reviewing our:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

Many common questions are answered there.