We offer fast and tracked shipping to the US, UK, and Europe. Orders are typically processed within 1-3 business days. Delivery times usually range from 5-10 business days depending on your location. A tracking number will be emailed to you as soon as your order ships so you can monitor its journey.

Your comfort is our priority. We highly recommend checking our interactive Size Guide on the product page before ordering. However, if your brace doesn't fit perfectly, don't worry! We offer a 30-day risk-free guarantee. Just reach out to our support team, and we will help you arrange a hassle-free size exchange or refund.

All ActiveFix gear is crafted from medical-grade, breathable, and moisture-wicking materials (such as premium Neoprene and flexible polymers) designed to prevent skin irritation. To prolong the lifespan of your braces, we recommend hand washing them in cold water with mild soap and letting them air dry. Avoid machine washing and high-heat dryers.

For compression sleeves and performance gear, you can wear them throughout your workouts or physical activities. For posture correctors and back stabilizers, we recommend starting with 20-30 minutes per day for the first week, then gradually increasing the time as your body adapts. We do not recommend wearing structural braces while sleeping.